FAQs Online Check-in

Contact Us

Contact Us

North American Region

Take a look at our frequently asked questions on our FAQ pages. If you can't find the answer there you can either e-mail or call us at the numbers listed below.

Have a Cruise Question or Comment?


Please email us. We are committed to providing a response to your comments or feedback.


Letters should be sent to:
Celebrity Guest Relations:
1050 Caribbean Way
Miami, FL 33132


Celebrity Guest Relations Department:


Eastern daylight/standard time zone
8 AM-8 PM


Reserve your Celebrity vacation: 1-800-647-2251
Celebrity Website Assistance: 1-800-722-5941
Group Bookings (8+ staterooms) 1-888-727-4907
Corporate Group Quotes: 1-800-722-5934, Option 1
Charter Quotes: 1-800-722-5934, Option 1
Cruise Gift Certificates: 1-888-837-5676
Online Check-in: 1-877-200-2897
Reservations and pre-cruise questions: 1-800-647-2251
Guests with Disabilities/Special Needs: 1-866-592-7225
Lost luggage and Lost & Found: 1-844-418-6824
For Custom Air requests or inquiries: 1-800-636-2440
Order a brochure here or call 1-800-235-3274

Captain's Club Contact Information

U.S. and Canada:

US and Canada Hours

Eastern daylight/standard time zone
8 AM-8 PM

     The flight inclusive cruise holidays advertised are ATOL protected by the Civil Aviation Authority. Our ATOL number is 3088. Protection extends primarily to guests who book and pay in the United Kingdom. Click on the ATOL logo for further information.

Need help planning? 1-800-647-2251